Return & Refund Policy
We require a receipt for returns. Identification will be required when making a return. We will only refund in the same form of currency, e.g. same credit card. If the item was paid by cheque, a refund will be made by mail after 14 days from receipt of the returned merchandise, thus allowing the original cheque to clear. Returns are allowed up to 14 days after purchase. The merchandise must be returned in the condition it was received or there will be up to a 25% restocking fee for opened or used items, unless defective or prohibited by law.
All Peta products carry a two-year replacement guarantee.
Mrsb.nz uses Payment Express for all credit card payments which is PCI DSS compliant and uses an SSL certificate protecting all data. When paying by credit card your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.
All prices are in NZD and include G.S.T. We only supply in New Zealand.
Delivery on road transport is 3-5 working. Overnight delivery can be arranged at an extra cost.
The business trading name that will appear on customer and cardholder statements is McGrath Advisory Limited.
It is our policy that:
- Our company will collect only that information about customers which is needed and relevant.
- Our company will not disclose information to other parties unless customers have been properly notified of such a disclosure.
- Our company will comply with applicable laws, regulations, and industry standards when protecting employee information.
- Details of your security capabilities and policy for transmission of payment card data: We do not collect credit card details but this is done through Payment Express DPS policies.